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Customer Voice Dashboard – Express

£50.00 £25.00 / month

Turn customer experiences into stars

Use happy customers to win new customers

Leverage the voice of brand champions to improve your clients’ online word-of-mouth. Invite existing customers to share their feedback and experiences online so new customers know your clients can be trusted. With Customer Voice Express, your have the power to gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect their valuable feedback and show up where they are looking.


Description

Online reviews are critical to the success of a local business.

In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars.

It’s important to capture their customer’s feedback and we can help. With Customer Voice, you have the power to gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect their valuable feedback and show up where they are looking. We provide a powerful customer feedback tool that will have your business seeing stars!
  
   

Collecting reviews for a business can bring real-world customers

ABC Window Cleaning went from just a couple reviews in three years, to over twenty 5-star reviews in two months. Their increased review count and accurate business listings led to an increase in new customers:

customer voice proof of performance
 

Features

  • Use happy customers to win new customers: Leverage the voice of brand champions to improve your company’s online word-of-mouth. Invite existing customers to share their experiences online so new customers know your business can be trusted.
  • Collect feedback to better your business: Ensure customers are getting what they want and expect. Invite them to share their experiences so your business can put its valuable feedback to work.
  • Build a targeted presence across popular review sites: Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.
  • Help your business shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help your company show up in search so new customers can find you.
  • Reach customers wherever they are: Customer Voice gives your business the flexibility to request reviews on the medium that works best for their customers—either text message or email.

 

Watch How Customer Voice Can Change Your Business…

 

 

ORDER NOW AND START TO MANAGE YOUR BUSINESS
MORE EFFICIENTLY AND EFFECTIVELY.

BUY NOW

 

FEATURE

EXPRESS

PRO

Create customers

Unlimited

Unlimited

Send email review requests

15 emails / month

Unlimited

Bulk send review requests

Customize and display Review Generation Widget

Sources to request reviews on

Google, Facebook, My Listing

All sources based on Partner Configuration

Customize and save review request templates

Limit of 1

Limit of 40

Access to purchasing SMS add-ons

Send an automated follow-up email

 

 

ORDER NOW AND START TO MANAGE YOUR BUSINESS
MORE EFFICIENTLY AND EFFECTIVELY.

BUY NOW

 


 

FAQs

Why do customer reviews matter?
Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into that category, there’s a good chance they’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.

Why is it important to continuously generate new reviews?
For local businesses, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymore. Customers want to see reviews that relate to the business as it is today.

Does Customer Voice require any additional products?
Listing Builder is needed in order for Customer Voice to access the My Listings page.

What is included in this product?

  • Bulk upload customers
  • Unlimited email review request capabilities
  • Bulk send emails
  • Send SMS review requests, available through add-ons
  • Bulk send SMS
  • Up to 40 saved templates
  • Review generation widget

How many email review requests can be sent per day?
An unlimited number of email review requests can be sent per day.

 

 

How It Works!

Case Study

 

 

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